Our Commitments To You
Our Four Commitments to You, the Patient
Our goal is to earn your trust. We do that by honoring our commitments to you as a patient. A commitment between two people builds trust. We have put these in writing because our team lives by them.
#1. We will provide a comfortable, gentle and positive dental experience.
Our entire team is committed to making sure you are comfortable and at ease in our office. Here you will always be heard. From the front desk to the treatment rooms, your needs are going to be our priority.
#2. We will partner with you in your dental health journey.
Dental disease is nearly 100% preventable. Therefore, we believe that all treatment begun should be completed. We will deliver the best dental care that we are capable of delivering to you, and we will educate you on how to care for your dental health on a daily basis. Incomplete treatment leads to unnecessary problems and complications, such as the loss of teeth and dental disease. We understand that you likely want as little dentistry done in your lifetime as possible. Help yourself achieve that goal by following through with your dental plan.
#3. We will respect your time.
We will do our best to work around your schedule and Dr. Brown will reserve time especially for you in her schedule. We will give you our utmost attention and care and will rarely keep you waiting. We will be efficient but not make you feel rushed. An appointment scheduled in our office is a bond of trust that our team is here to serve you and that you will be on time and prepared for your appointment.
#4. We will help simplify the payment process.
Our goal is to make sure that you understand all of your payment options so that you can receive the care you require. We facilitate the payment process by offering several payment options to meet your budget and needs. Those include participation in insurance plans and financing options.