Our Commitment

Our Four Commitments To You, The Patient

Our goal is to earn your trust. We do that by honoring our commitments to you as a patient. A commitment between two people builds trust. We have put these in writing because our team lives by them.

#1. We Will Provide A Comfortable, Gentle And Positive Dental Experience.​

Our entire team is committed to making sure you are comfortable and at ease in our office. Here you will always be heard. From the front desk to the treatment rooms, your needs are going to be our priority.

#2. We Will Partner With You In Your Dental Health Journey.​

Dental disease is nearly 100% preventable. Therefore, we believe that all treatment begun should be completed. We will deliver the best dental care that we are capable of delivering to you, and we will educate you on how to care for your dental health on a daily basis. Incomplete treatment leads to unnecessary problems and complications, such as the loss of teeth and dental disease. We understand that you likely want as little dentistry done in your lifetime as possible. Help yourself achieve that goal by following through with your dental plan.

#3. We Will Respect Your Time.

We will do our best to work around your schedule and Dr. Brown will reserve time especially for you in her schedule. We will give you our utmost attention and care and will rarely keep you waiting. We will be efficient but not make you feel rushed. An appointment scheduled in our office is a bond of trust that our team is here to serve you and that you will be on time and prepared for your appointment

#4. We Will Help Simplify The Payment Process.

Our goal is to make sure that you understand all of your payment options so that you can receive the care you require. We facilitate the payment process by offering several payment options to meet your budget and needs. Those include participation in insurance plans and financing options.

CORONAVIRUS HEALTH UPDATE

Our dear patients,

We hope that this message reaches you well and in good spirits during this trying time. As this global pandemic continues to run its course, we sincerely hope that you are doing your best to take care of yourself physically and mentally. While we are unable to operate business as usual, we are still here for you in cases of emergency. If you find that you are experiencing dental pain, tooth fracture, uncontrolled oral bleeding, and/or extreme sensitivity, please do not hesitate to give us a call at 404-549-2650. We are available for virtual consults or will get you scheduled to come into the office.

Unfortunately, we will be operating in this limited fashion for an uncertain amount of time and will be sure to notify you once it is safe to continue non-emergency treatment. Here, at Brookhaven Dental Group, we have always practiced CDC and OSHA standards of infection and will continue to operate only under their direction.

In the spirit of a line from a poem that China sent to Italy, “We are all waves from the same sea.” Meaning that no matter where you are or how this pandemic may be affecting you, we’re all in it together. The ebb and flow of life right now is not what we’re used to but staying in place is necessary to get us to our new normal quicker.

Thank you to each one of you for being such a vital part of the reason why BDG just celebrated 2 years of being in practice. We’re here when you need us and look forward to seeing you again soon.

Be well,
Dr. Brown

Brookhaven Dental Group
(O): 404-549-2650
www.brookhavendentalgroup.com

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